Privacy Policy – 24x7Retail.ai

Effective Date: 01-03-2026

24x7Retail.ai ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SaaS platform.

1. Information We Collect

We may collect the following types of information:

Account Information: Name, email address, phone number
Business Data: Company details, transaction data, inventory data, and other ERP-related information entered into the system
Authentication Data: Information received via third-party login providers such as Google (e.g., email address)
Usage Data: System activity, logs, and analytics data

2. How We Use Your Information

We use your information to:

Provide and maintain our services
Authenticate users and manage access
Improve system performance and user experience
Provide customer support
Communicate important updates and notifications

3. Google User Data

If you choose to sign in using Google:

We only access basic profile information such as your email address
We do not access, store, or process any Google data beyond what is required for authentication
We do not share Google user data with third parties

4. Data Security

We implement industry-standard security measures to protect your data, including:

Secure server infrastructure
Encrypted communication (HTTPS)
Access control mechanisms

5. Data Sharing

We do not sell or rent your personal data. We may share data only:

With trusted service providers who assist in operating our platform
When required by law or legal processes

6. Data Retention

We retain your data for as long as your account is active or as required to provide services and comply with legal obligations.

7. Your Rights

You may:

Request access to your data
Request correction or deletion of your data
Withdraw consent where applicable

8. Third-Party Services

Our platform may integrate with third-party services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact Us

For any questions regarding this Privacy Policy, please contact:

24x7Retail.ai
Email: info@24x7retail.com
Website: https://24x7retail.ai